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Topic started by JimWa on 15 Oct 2008, 02:32:56
JimWa
Founding Member
United States
Posts: 25
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15 Oct 2008, 02:32:56
 
bug - game ender
I moved then watched my opponent's clock run out. Waited another minute, still no message that his time expired. So I refreshed the page and got the message that my (!) time expired. (I had about 1.5 minutes on my clock when I made my last move.)
 
Here's the game details. If you take a look you'll see that I made the last move, yet lost on time.
 
 
 
White: JimWa (1372) Start Time: 02:07:44 UTC
Black: aroshan (1388) End Time: 02:18:57 UTC
Game: Chess Duration: 0:11:13
Speed: G/5 Moves: 19
Result: 0-1 (Time) Opening: Scotch; Scotch gambit, Dubois-Reti defense
Game ID: LCH1224036464000800004812
fierce
Founding Member
United States
Posts: 46
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15 Oct 2008, 20:16:40
In reply to JimWa
Re: bug - game ender

DualSpace and I had a game where on my screen it showed his time had expired (but did not say the game had ended), but we were still chatting for like five minutes after that. I asked why it didn't time him out yet, and he said his screen showed that my time had ran out (but did not say the game had ended). I told him I was going to refresh as an experiment, and soon as I did it said that I lost. No biggie on the loss, I expected that with the refresh, but the fact that each of our screens showed different data and the game never ended was weird and obviously a bug.
 
-f
AdminBrian
Administrator
Posts: 514
Reply
16 Oct 2008, 02:50:24
In reply to JimWa
Re: bug - game ender
We have had at least one other member report this problem. The main thing we need to know is how often it happens. 1 in every 10,20,100 games etc. If it happens frequently then we can possibly add some bug tracing to your games to see where the move is lost.
JimWa
Founding Member
United States
Posts: 25
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18 Nov 2008, 22:38:34
In reply to AdminBrian
Re: bug - game ender
AdminBrian said:
The main thing we need to know is how often it happens.
 
Same again. This time I didn't wait for my opponent's clock to run out, but reloaded the page after waiting a minute or so for his move. He had disconnected and then reconnected right before this happened.
 
Game ID: CH1227046680000800003273
 
You can see that my clock ran down while it was my opponent's turn to move.
wanna2008
Founding Member
Costa Rica
Posts: 530
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19 Nov 2008, 15:18:15
In reply to AdminBrian
Re: bug - game ender
AdminBrian said:
We have had at least one other member report this problem. The main thing we need to know is how often it happens.
 
 
I also had a similar situation on where we both were waiting for the other to move and both claimed making it...at the end we watched the clock go and agreed to reload and see who won by time..LOL ( like russian roulette)...at the end i reloaded and could claim the match.
 
Admin: I think* the statistics of this kind of glitches are bit higher than you think if everyone of us who dealt with this tells about it or come "out of the closet"...
AdminBrian
Administrator
Posts: 514
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20 Nov 2008, 16:06:05
In reply to JimWa
Re: bug - game ender
We've played quite a few games since your original report and have not experienced this exact problem. On a few occasions our opponent disonnected just before they were to run out of time, but we waited patiently for a minute or two and eventually they forfeited and we got the win. In some cases they reconnected just before their time expired, but the forfeit was still called correctly.
 
In your report you said that you reloaded after your opponent disconnected. Was their a reason for you to reload? Were you prompted to reload? The reason we ask is that normally you should never reload your browser during a game as this will cause you to disconnect.
 
RAPTOR
Elite Member
Isle of Man
Posts: 1449
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21 Nov 2008, 01:04:42
In reply to AdminBrian
Re: bug - game ender
raptor and petros11 (guest).. in a game as i type this. waited so far for 35 minutes and still have 13 to go. move 36 for black is a no brainer. where is the single move thing? This happened a lot even though I don't think it is reported every time.
 
LCH1227225213023246010083
Edited on 21 Nov 2008 at 01:17:38
JimWa
Founding Member
United States
Posts: 25
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22 Nov 2008, 04:17:40
In reply to AdminBrian
Re: bug - game ender
I reloaded because I suspected the same thing would happen as in the earlier game: watch the opponent's clock run out, wait, nothing happens, reload to find out my clock had run out.
 
BTW, I have reloaded during a game on occasion and it has never caused a disconnection.
 
I understand that this might be very difficult to trace or recreate. But you can see that it occurs simply by noting when a game is won on time and the last move was made by the loser.
Maico450
Guest
Canada
Posts: 10
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23 Nov 2008, 14:51:57
In reply to AdminBrian
Re: bug - game ender
A similiar issue happened to me in 5 different games a couple of weeks ago as reported in another section.
Ive been OK since then, no more problems.
RAPTOR
Elite Member
Isle of Man
Posts: 1449
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23 Nov 2008, 18:19:29
In reply to JimWa
Re: bug - game ender
JimWa said:
BTW, I have reloaded during a game on occasion and it has never caused a disconnection.
 
True.
 
I have done the same thing many times. It is also possible, with my firefox, to close the browser then re open and re sign in and the game comes up normally.
JimWa
Founding Member
United States
Posts: 25
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24 Nov 2008, 00:19:29
 
Re: bug - game ender
I have a game window open as I type this. My opponent, intronauta, never made a second move. Waited the 5 minutes for his clock to run out, then another several minutes and still no "exceeded time" message. I can just resign the game, the points are no big deal, but it's irksome.
 
Game ID: LCH1227484470000800013125
 
And as RAPTOR asked earlier, why no single-move time limit?
AdminBrian
Administrator
Posts: 514
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4 Dec 2008, 16:42:49
In reply to JimWa
Re: bug - game ender
JimWa said:
And as RAPTOR asked earlier, why no single-move time limit?
 
On the old Caissa site the technology prevented an accurate evaluation of your opponent's connectivity in a game. There was no good way to tell if your opponent had left the game and switched off his computer or was just thinking a extra long time on a move. So to cover all possibilities, we added a single move timeout.
 
On the new site, your opponent's connection status is always known. If the game is open and active on your opponent's computer, the game is "Connected." If the opponent leaves the game by closing his browser for example, you will get a "Disconnected" notice and the Disconnect timeout will begin counting down (I think it is 5 minutes). If they have not reconnected during that time you can claim a forfeit.
 
We never imagined that someone would be so desperate to win an online chess game that they would purposely not make a move in a game for 10+ minutes hoping their opponent would get frustrated and resign or abandon the game. Apparently it does happen occasionally, so we will work on some version of the single move timeout for the new site.
Edited on 4 Dec 2008 at 17:41:42
RAPTOR
Elite Member
Isle of Man
Posts: 1449
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4 Dec 2008, 21:40:49
In reply to AdminBrian
Re: bug - game ender
I think the move limit is great and a big thanks from me. May I suggest 10 minutes as at the classic site.
 
On the issue of the caliber of people that we have. The new Caissa site is absolutely fantastic.
 
I honestly can't understand why you might have thought the caliber of people would be elevated to match the new features. Sadly that didn't work. We still have the same o same o BB abusers that take up space with totally meaningless and totally useless garbage. We still have the “walk off” and “leave 'em hanging” bad sports. These people will always exist and there is nothing anybody can do
 
EXCEPT..............a big FILTER.
 
 
Perhaps a No Play Filter. Kind of like the on line buddy list at classic except in reverse.
 
BB filter. Could that be done easily like the message filter?
 
I am not a programmer so I am just hoping it will be an easy to implement fix.
 
Thanks in advance for reading my post.
 
Steve
 
Edited on 4 Dec 2008 at 23:33:25