This is for who ever can help me with this problem I am having.
 
I am extremely upset with Caissa with the new website (which by the way I have not been able to see). I have contacted via email Caissa Admin and 1 time received a reply. They said “I was found in the records and now I should be able to log in, please try again�. However this was 4 weeks ago. I re-wrote and have not received any answer since. I am running on JAVA so that is not the issue. So I have decided to take this issue to the public where my chess friends are.
 
I have been told by some of my chess friends they too have not be able to log on.
 
So I am requesting if you can send emails on my behalf and request this matter be addressed.
 
I have also suggested that a link be establish from Caissa to New Caissa for those not able to enter. I am still waiting for a reply.
 
Thank you for your time.
 
Kind regards

To, "thisside," Hi, Aside from never having known {from your
handle} that you even existed{!?}..until now of course {but
that's beside the point}.. the fact that your computer is
presently, and has been "running-on-Java," Could Well Be the
Issue{!}.. if your Java-software is Not the latest update!
 
Three months ago, prior to instructing my local {& friendly}
computer-repairman/literal computer, "MS Windows" know-it-all,
I Too, could not log-on satisfactorly to this New Caissa, to the
point where I could do no more than be a passive observer,
which apparently, you're not even at that stage yet!
 
Anyway, if you're like myself and a number of other Caissa
cyber-neophytes or trogdolytes, No amount of bulletin-board
patient coaching by Admin. Brian {which he Has done with others,
by-the-way, on this BB!} would {or likely will} do you any good,
simply because my own {and quite possibly yours too} under-
standing of accessing certain control-panel functions of my
broadband "Windows/Java"-running computer, is so limited!
My advice? ..Instruct your local computer-repairman to install
"the Latest Java-update" on your computer, and if that's not
financially feasible, than hopefully you know of an acquain-
tance who would do that for you out of the "goodness-of-his/her?
heart"! { :
Ps. If you have a dial-up Internet connection that does not run
on the "Mars"-engine, the fact that you're not "Mars"-connected,
{not sure about the dial-up factor} will make your connecting to
the New Caissa a virtual impossibilty.. and I'm basing this on
what Admin. Brian posted, some time back.

"I was found in the records and now I should be able to log in, please try again". I'm puzzled at why they said this.
 
But anyway, you've forgotten to state what happens when you try to log in. If you haven't already, try both "Java" and "Non-Java". And then tell us the outcome.

I think you are describing a problem in which you go to the new Caissa and type in your handle and password and it locks up. This is not a problem with your logon credentials as we are able to successfully logon to the new Caissa with your handle and password.
 
Rather this is a problem with your Internet setup. The first thing we need to know is what type and version Operating system do you have? Windows XP etc. Then we need to know your browser type and version, i.e. Internet Explorer 7. Finally if you can go to this link:
 
http://www.caissa.com/ext/javacheck
 
and copy and paste the results of this test into a reply to this message, that will help us troubleshoot the problem.

Thank you for replying. As I mention previously I do have Java downloaded 3 months ago when I installed their 2.0 version. I don't know of anything else I should be doing?
 
Thank you again for your response.
 
Kind regards

When Admin responded to me these were their words:
 
"We were able to access your account on the new Caissa. So
the log on is correct. You may want to try again and see
what happens". by Admin Floyd
 
I simply paraphrased. I think they had to do some research to verify who I was. Anyway so far all I got was get the latest Java. I have 2.0.
 
Now on May 25, 2007 I received this email:
 
"There will be a link to the Old Caissa directly from the New
Caissa home page.
 
Inevitably, there will be bugs and problems associated with
the switch-over. We ask for your patience during this time
of transition".
 
I'm still waiting for that link from Old Caissa to New Caissa which I think is more important.
 
The saga continues.

Hello Admin Brian,
 
I took your advice and click on your link below. It took me to a Java test. Here is the results of that test.
 
JavaScript working. (All In Green)
 
I don't know if there is suppose to be something else in that block so I waited a few mins and it remained the same. Also, I took off the fire wall just in case it was that still no results.
 
I am not a wiz with computers, but I have all the best equipment, and up to this point no problems with Caissa.
 
Please adivise.
 
Kind regards

Hello again,
 
Your right I did forget to state what happens when I try to sign in.
 
After the handle and password (click JAVA) IS A PINK AND GREY PAGE. Telling me that Copyright 1995-2007 Caissa's Web. All rights reserved * Caissa' Web is a registered trademark of MEDIAWEST ONLIN.
 
Thats what happens.
 

Hello again Admin Brian,
 
Just to let you know (on a hunch)i went to http://www.java.com/en/ and downloaded their recent version today. I took off my pop blockers. Still nothing.
 
If you have any more suggestion, please I will try them.
 
Kind regards
 

What is the type and version of your Operating system and web browser?
 
If you just updated your Java, go back to the link
 
http://www.caissa.com/ext/javacheck
 
And see if it says anything different.

Hello Admin Brian,
 
I did as u asked using your link here are the results:
 
JavaScript working
Java loaded
Java version: 1.6.0_01
Trying to connect to server
Attempting data read
Success!
 
I use windows XP Professional and everywhere I go I am fine. I don't have any computer issues.
 
I tried again to log on still nothing. If you can think of anything else I am willing to try it.
 
Kind regards
 

I am in the same position as thisside. I get the same result from the caissa java check.I am on windows xp, with IE version 6 .When I log on to new caissa, it all crashes, and all I get is ..end now or cancel. I have a McAFEE security firewall, which I think is where the problem lies.G. This is what I get when I test the firewall.
HackerWatch.org
Navigation
Content
Footer

 
Navigation
Section Navigation
Home F.A.Q. About Us Activity Maps
label

Event Tracking
Significant incidents recently reported to HackerWatch.org

24 Hours
7 Days
30 Days 16,589,995
129,709,100
524,209,231




Recent Port Activity
UDP 1026
UDP 1027
TCP 7212
TCP 6588
TCP 8000








Unable to Probe
The IP address requesting this page is different from the IP address of your computer. This indicates that your computer is behind a proxy or NAT. These devices allow you to access the Internet by relaying traffic, typically from multiple computers, through a single IP address.
 
We are unable to directly probe your computer, you should take comfort from this. You have that much more protection between your computer and the Internet.
 

 



label
Home F.A.Q. About Us Activity Maps
© 2005, 2006 McAfee, Inc. All Rights Reserved.

thisside,
 
One more thing you can try is using a different browser. Go to
 
http://www.getfirefox.com
 
then download and install. Then try using that browser (not IE) to access the new Caissa. If it does not work, go back to
 
http://www.caissa.com/ext/javacheck
 
with Firefox and copy and paste the results here. Thanks.

grevillea,
 
Unfortunately the firewall report did not have any useful information. Can you go to:
 
http://www.caissa.com/ext/javacheck
 
and then copy and paste the results into a reply to this message? Thanks.

Hello Admin Brian,
 
I wish to thank for not giving up on my situation. I took your advice and download firefox, and to my surprise!!!! I'm in!!!!
 
Thank you again.

Hello Admin Brian, I followed the advice that you gave to thisside, which was to download the firefox browser, and it has worked for me. Thanks for your help. I have just poured you a large beer, which I will drink for you! Thanks again..a happy member!.