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Topic started by thisside on 10 Jun 2007, 00:21:22
thisside
Elite Member
United States
Posts: 10
Reply
10 Jun 2007, 00:21:22
 
Caissa Or Caissa Classic
I have not be given this choice due to the problems I have been having. I thought as a member, a minimum response from Admin to try to address this issue. Please read below.
 
This is for who ever can help me with this problem I am having.
 
I am extremely upset with Caissa with the new website (which by the way I have not been able to see). I have contacted via email Caissa Admin and 1 time received a reply. They said “I was found in the records and now I should be able to log in, please try again”. However this was 4 weeks ago. I re-wrote and have not received any answer since. I am running on JAVA so that is not the issue. So I have decided to take this issue to the public where my chess friends are.
 
I have been told by some of my chess friends they too have not be able to log on.
 
So I am requesting if you can send emails on my behalf and request this matter be addressed.
 
I have also suggested that a link be establish from Caissa to New Caissa for those not able to enter. I am still waiting for a reply.
 
Thank you for your time.
 
Kind regards
rhmaas
Elite Member
United States
Posts: 2
Reply
10 Jun 2007, 06:00:50
 
Re: Caissa Or Caissa Classic
I too find that (although my computer says it is running Java) I am unable to use the "new" Caissa.
AdminBrian
Administrator
Posts: 514
Reply
10 Jun 2007, 18:15:20
In reply to thisside
Re: Caissa Or Caissa Classic
I replied to this on the Help and Support BB.
Dodgyduck
Elite Member
United States
Posts: 2
Reply
11 Jun 2007, 08:47:05
In reply to thisside
Re: Caissa Or Caissa Classic
I can't log either. Very annoying.
Dodgyduck
Elite Member
United States
Posts: 2
Reply
11 Jun 2007, 08:49:18
In reply to thisside
Re: Caissa Or Caissa Classic
I don't think there is any Caissa Classic site. Just another conspiracy to make us think we're missing out on something and that Caissa admin are developing something special when in fact they doing very little.
 
Certainly, in terms of equality and diversity the new site is something of a misnomer.
TheShaman
Founding Member
United States
Posts: 36
Reply
14 Jun 2007, 16:40:21
 
Re: Caissa Or Caissa Classic
I can understand some of the frustration. But my frustration was in the past when you didn't get a response from admin and had to call media west directly. We all asked admin to do something with this site and now that they have you all are b!tching and moaning again. What do you want them to do? They asked questions had open chat and asked for any suggestions on the new site. There are going to be a few bugs just wait and they will clear them up.
hoot
Elite Member
United States
Posts: 5
Reply
16 Jun 2007, 05:45:00
 
Re: Caissa Or Caissa Classic
This place will be extinct in a few months. Remember "new coke"? The old Caissa"s Web worked fine. If it works, don't mess with it. MediaWest will get the message when the money doesn't come in. You people here have messed up. You better get back, and look at all of the feedback and leave Caissa just the way she was. It worked so why mess it up?. Good bye Caissa. We will miss you.
HesterMofet
Elite Member
United States
Posts: 25
Reply
16 Jun 2007, 06:36:37
In reply to hoot
Re: Caissa Or Caissa Classic

Moving back to the old Caissa is pointless, and fixing the design of the new one becoming a moot point as time drags on. We're now at fewer than 600 games per day on both sites, combined. That's down 58% from the running average of Caissa in the last month before the switch. Keep in mind that on the whole, Caissa game average numbers declined more than 50% over a 5 year period from 2002-2007 (peak average of 3,000 in 2000-2002). So, as of today, Caissa is operating at 20% of the volume it used to have.
 
 
 
John
gammaburst
Elite Member
Posts: 778
Reply
17 Jun 2007, 20:41:17
 
Re: Caissa Or Caissa Classic
.. Perhaps a poll should be taken, Re. whether it would be advi-
sible to add one or two more "serious" {as opposed to super-
fluous} live games to this site, like "Pente" and perhaps "Go."
 
.. Only a couple of months ago, I used to be baffled and partly dis-
tressed when player after player bitched about this Website {for
whatever reason; including the most common complaint, about the
"fundies" taking over the 'BB'} as a reason for their allegged{sp?}
departure.
..But, as things stand now, with only chess and "Chess-960" {the
latter game which I've since discovered, is like being a baseball
batter having to face a pitcher who's allowed to throw spitballs and
greaseballs; ie. Very unpredictable} unless the admin. here adds
"Pente", and/or "Go" as a live-game option {hopefully, more than a
few others, will also want to play!} I cannot honestly say that I
enjoy playing regular chess every day, and it's getting to the point
{with me} of not even caring to play "live chess" every Other
day, simply because it's all becoming "Old-Hat," as in, "been there,
done that"!
..Specifically, after one has played several different specific vari-
ations of a given opening 2,400 times {or at least that's what it
seems like!} perhaps not surprisingly, the "fun" that goes with
playing those same openings for the 2,401 times {or more} is no
longer there{!} .. I suspect it's the same way with a number of
other "grizzled," but not necessarily, highly-rated chessplayers!
 
..So ideally, admin., implement 'live'-"Pente," and 'live'-"Go",
plus their live computer-playing servers {if they exist?!} and
the chances are that this somewhat melancholy 'camper' will see
fit to renew, when my membership expires in March of '08.
 
..Even better, perhaps online "Go," and "Pente," which can be
played elsewhere on the Web, can be offered as a membership
deal apart from your two chess-related sites {so as to save
people money, and provided they're tired of chess!}.. but
otherwise, in my "G-rated" fantasy world {"he-he"} I would
have the same Miscellaneous 'BB' accessible to All boardgame
players, at your {parent co.} Media-West game-playing site!
 
.. And if things don't work out that way, I plan to still keep
in minimal touch with this site after March '08, via a temp-
orary Caissa handle {that is, if this Web site still exists?!}
.. but otherwise, people who are That Curious about the latest
topical-interest goings-ons at the WSJ, that I'm in the habit
of plagiarizing, will need to subscribe on their own. {fini}
waynemcnally
Founding Member
United States
Posts: 35
Reply
23 Jun 2007, 16:43:04
In reply to thisside
Re: Caissa Or Caissa Classic
greetings..... chess is a casual hobby of mine and thus, caissa is
 
seen as a low time demand activity - or - should be.
 
The point: in the time that I have spent getting used to the new
 
interface I've seen a lot of failing in the new interface.
 
As an engineer who has been around software projects this whole effort
 
just does not seem to be mature enough to be fielded. What was the
 
hurry. Personally, I like the feel of the old interface and am not
 
sure what the new one offers that the old one doesn't offer.
 
 
wayne mcnally
gammaburst
Elite Member
Posts: 778
Reply
23 Jun 2007, 18:17:23
 
Re: Caissa Or Caissa Classic
..In my own take on your first question, I suspect it's the natural
result of what happens, ie., "Not Ready for Prime Time Debut," when
a person {Admin. Brian} probably advanced to his position {specula-
tive, Non-insult} with let's say, a master's degree in business-
administration, and perhaps either learned his computer programming-
skills in "night school," as a 'sideline' interest, or is mostly self-taught,
in that area.
..It stands to reason that a Media-West corporate decision was made
to save money by having Admin. Brian 'tackle' the job, rather than
hiring a "pro"; although, I'd imagine that there are a number of
somewhat incompetent "pros" {professionals} out there!
 
..It remains to be seen whether this corporate gamble of "saving
money" will work{?!}..only time, and the extent of "Media-West's"
'deep-pockets' will tell{?!} {ie. willingness to subsidize this site,
while all the kinks/problems are worked out}.
 
..I commend this admin. for apparently making several "sophisticated
Web-search algorithm changes," {Re. not having to log-in, to read
the bulletin-boards} for the "just-surfing" Internet-viewers{!}..and
since the main difference {I think} between the old and New
Caissa, is the 'Chess-960' offering, I/we can only hope that the
admin. here will add appreciably more calculating power {specif-
ically, "CPUs" {computer-processing-units} to "Rasputin"s Chess-
960 server, so as to avoid the embarrassing specter of their on-
line server "Rasputin," being fooled by a simple 2 pawn advance
of mine, on the seventh/eighth move, and proceding to lose a piece
in a recent game of mine. {fini}
GamePlayer
Founding Member
United States
Posts: 3
Reply
28 Jun 2007, 19:17:21
 
Re: Caissa Or Caissa Classic
I may as well throw in my two cents. I am very disappointed in Caissa and Media West for the way they have handled this upgrade (downgrade?) thus far. As is usually the case in the technology arena, there is constant pressure to move forward.
 
I was never among the group of people who asked for improvements, and I felt that the site was exactly what I wanted. Namely, I wanted to play many correspondence games, and an occasional live game, against a variety of opponents. The interface on this site has always been fine, and I didn't need it to be more "flashy".
 
That said, I don't mind improvements. Who knows, perhaps there is some new feature that I will be impressed with on the new site. But as of now, I cannot say. Why? Because I STILL CANNOT LOG ONTO THE NEW SITE!
 
Not only am I not able to log on, but I exceeded time controls and lost several correspondence games before I figured out that I could go to the "classic site". I worked hard building my rating up, and it was shot down rather quickly because I could not find a way to log in. This really upset me.
 
Finally, allow me to address the response I got from the tech staff regarding possible solutions. It was suggested to me that needed to upgrade my IE, or download a new browser. C'mon people. Even Microsoft still supports IE 6. Everything I download and upgrade on this system creates a few more OS errors and slows me down just a tad more. Yours is the only site I have had issues with while running IE6 and I would think you would be smarter than that (after all, this is a chess site, isn't it?).
 
I find the stats on the dwindling usership interesting. Couple that with the ridicules plan to change payment options, namely eliminating my $25 membership and forcing me to pay $50 or upgrade to who knows what, and it will possibly push me out as well. It seems like Media West spent a lot of time, money and effort, to drive away customers. Perhaps you should rethink your business model and go back to basics. After more than 10 years of loyalty to this site, I deserve better service. I think we all do.
 
GamePlayer
Edited on 28 Jun 2007 at 19:19:40
windmill
Elite Member
Sweden
Posts: 125
Reply
1 Jul 2007, 02:14:21
In reply to GamePlayer
Re: Caissa Or Caissa Classic
A good post by the member GamePlayer, showing passion for this site, I think.
And I agree with GamePlayer about the plan to double the fee for all standard-members at old-caissa, on a site with no future upgrades; how odd is that on a descending scale...
pazuzu
Founding Member
United States
Posts: 2347
Reply
1 Jul 2007, 05:08:48
In reply to windmill
Re: Caissa Or Caissa Classic
Especially odd considering that the reason for the $50.00 price for the old Caissa is because it gives you access to both sites, yet a lot of the people still at the old site are there because they can't log on to the new site.
 
Admin should shut down the old site and help the people on the old site get started on the new site.
 
pazuzu
Gladiator
Elite Member
France
Posts: 711
Reply
1 Jul 2007, 08:18:36
In reply to pazuzu
Re: Caissa Or Caissa Classic
I prefer the old site i's ten times better than the new one.
AdminBrian
Administrator
Posts: 514
Reply
1 Jul 2007, 13:37:17
In reply to windmill
Re: Caissa Or Caissa Classic
When we announced a while back the development of a new Caissa site, our members requested we continue to make the old Caissa available for use. We are happy to do so, however the fact it is 5-10 years old makes it very expensive to maintain. We simply ask the members to help us maintain the old Caissa site by purchasing an existing premium membership at $50. You will receive all of the additional benefits of that membership level, and because we want you to use the new Caissa, we are including a full membership to that site also.
DaKaBa
Founding Member
United States
Posts: 11
Reply
3 Jul 2007, 17:21:49
In reply to AdminBrian
Re: Caissa Or Caissa Classic
I was a fan of the new site when it was proposed, but as it currently stands it is unusable to me. I rarely play live games as my day does not give me that uninterupted time and playing corresondence games is pointless as so few people use this site and there is no tournament feature.
 
I would have preferred to pay the $25 and not had access to the new site until it was ready to go live in a fully functional way. As a former beta tester for other software I am familiar with the idea of being given a discount to test software, not having to pay a fee to do so. As for the premium features my $50 renewal entitles me to, the statistics are nice, but I'm not sure I value them at $25 and I really don't need a new place for a website. I've had a standard membership since 1997 because that is what I wanted. It seems you have forgotten the importance of serving your customers.

Caissa (the old site) was great and if you can't make the new site as good soon, your members will not re-subscribe and both site will die as there are other sites to play. I will not renew my membership next time.
 
Good luck,
db
GamePlayer
Founding Member
United States
Posts: 3
Reply
5 Jul 2007, 20:14:48
In reply to AdminBrian
Re: Caissa Or Caissa Classic
AdminBrian,
As more and more posts to this thread are added, all expressing our disappointment to this "upgrade" and the way that we loyal customers have been treated, a few questions came to mind. I am directing these queries to you, Brian, because you appear to be the main contact at this site to management.
 
Please understand that I believe you are working hard to provide a site that we will all be happy with. Nevertheless, there is obviously a disconnect between what you are attempting to provide and what we customers are receiving. Are you an owner of Media-West? Since you are the only voice that I have seen here, I don't know what your authority is regarding making business decisions.
 
I would like to know what the owners think about this situation, and see how they respond to our displeasure. Is ownership aware of our situation? I think that at this time, they should make themselves available to us so we know that our concerns are being addressed. Perhaps I am in the minority here, but I doubt it.
 
Also, responding to your post from a few days ago, I noticed a few things. First, you said that "our members requested we continue to make the old Caissa available for use." That sounds like an "if it ain't broke, don't fix it" statement. You also explained the higher price was to maintain the old site. I personally believe that it is more likely to help pay for the new site, as well as encouraging people to use it. You punctuated that statement by saying "because we want you to use the new Caissa, we are including a full membership to that site also." If you really wanted people to use the new site, you would make it accessible.
 
Brian, I know you probably feel that a lot of people are beating on you right now (myself included). Please understand that when I found this site more that 10 years ago, I was thrilled. Over the years, it has become a part of my life, and I actually used it as my home page on my browser. Many of us feel betrayed by this situation. Ultimately, we want the same level of good service that you have provided in the past. Please recognize that this upgrade, and the accompanying new fee schedule, do not provide us that. In fact, our reaction should be a giant red flag to the company that something needs to be done to fix this. Please help us find a solution that works for all of us. Thank you.
 
Gameplayer
Edited on 5 Jul 2007 at 20:18:56
DOORMAN
Founding Member
United States
Posts: 3124
Reply
5 Jul 2007, 23:53:06
 
Re: Caissa Or Caissa Classic
All you baby's stop your bitchin. Either wait till its fixed or move on. There are alot of sites to choose from. For some reason we keep coming back here. Take off if you want and check back in a few months. Maybe Brian will have everything ducky by then. Ive been here 10 years also, so what! Its chump change and we all know it . They don't owe us anything. I hope they get it together too but if they don't then i'll have more time to mow the lawn or something . Get a life or go check out the porno sites.
 
 
D
JimLB
Founding Member
United States
Posts: 2
Reply
7 Jul 2007, 14:51:12
In reply to AdminBrian
Re: Caissa Or Caissa Classic
I think Media-west should extend our memberships until they actually get the new site up and running the way the old caissa use too.
When that happens just get rid of the old caissa if it's so expensive to maintain.I don't want to pay 30 or 50 dollars and no one else should either for what is currently available. I for one will not renew my membership until the correspondence section is up and running on the new site.It's like buying a suit without a pair of pants.
 
JimLB