If you are inquiring about a technical issue, please include the following information:
- Web browser and version.
e.g. Microsoft Internet Explorer 7.x, Firefox 3.x, Opera 9.x, etc. This information can usually be found in the "Help-About" drop down menu in your browser's toolbar.
- Computer operating system.
e.g. Microsoft Windows XP, Apple Mac OS X v10.x, etc.
- Internet connection type.
e.g. home DSL or cable, office network, library, etc.
Additionally, we recommend using the Java check to test your system. Just copy-and-paste the results of the test into your inquiry.